A 100% Mexican company made up of a broadly multidisciplinary group of collaborators committed to quality customer service, focused on the marketing, distribution, promotion, and development of homeopathic and comprehensive health products.
Problem
DHO Hasler is a business group that integrates laboratories and multiple homeopathic pharmacies, managing a vast operation with more than 750 points of sale. The main challenge was technological dispersion; each area had different and isolated solutions, systems, CRMs, ERPs, and various suppliers, which complicated management, duplicated expenses, and hampered informed and agile decision-making.
Our Solution
iNBest proposed and implemented a comprehensive technology ecosystem that unified business administration, operations, and analytics into a single system. Highlights:
Comprehensive vision: iNBest helped DHO Hasler move from isolated systems to a unified solution that covers everything from real-time market analysis to supply chain management and all administrative and accounting processes.
CRM-ERP interconnection: The new system connects the CRM (customer and sales management) with the ERP (operations and internal modules), allowing all areas (logistics, accounting, administration) to work in synergy and communicate within a single environment.
Data-driven decisions: The ability to read the market in real time through points of sale allows us to identify consumer trends and needs, optimizing responses and reducing risks.
Results and Benefits
Significant savings in time and costs: Integrating systems and vendors substantially reduced licensing, support, and management costs, eliminating redundancies and making administration easier across the enterprise.
Synergy and operational efficiency: All areas work under the same language and platform, which facilitates faster and more accurate decision-making.
Energía y motivación organizacional: El trabajo con un socio homologado y experimentado como iNBest contagió una dinámica positiva y resolutiva a todo el equipo de DHO Hasler.
Active recommendation: The managing director highlights the value of the iNBest team and recommends that other companies seeking technological growth and expansion consult with them.
Bruno Hernández Managing Director
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